When a SaaS Company Tried to Migrate Billing Without Owning the Fallout: Priya's Story

https://messiahdzve704.fotosdefrases.com/why-underestimating-operational-complexity-kills-more-products-than-missing-features

Priya was the VP of Engineering at a mid-stage SaaS company that had outgrown its patched-together billing system. Customers were furious about invoicing errors. Salespeople lost deals because pricing couldn't be modeled