Voice AI can slip up with wrong answers when it mishears or misinterprets data....

https://brightquillio.com/s/TGh1GBH3PyuAFW4Aolw53

Voice AI can slip up with wrong answers when it mishears or misinterprets data. Catching these errors before they reach the customer helps keep trust intact. One simple control? Using readbacks for order IDs to confirm accuracy directly with the caller