Voice AI can give wrong answers when it misunderstands input or pulls...

https://www.bookmarking-presto.win/voice-ai-can-give-wrong-answers-when-it-mishears-or-guesses-leading-to

Voice AI can give wrong answers when it misunderstands input or pulls incomplete info. Catching these errors early avoids frustrating customers. One simple fix: use readback to confirm order IDs aloud before finalizing