Patients now expect the same convenience from healthcare that they get from...

https://wiki-tonic.win/index.php/Can_Telehealth_Help_If_I_Live_Far_From_a_Specialist_Clinic%3F

Patients now expect the same convenience from healthcare that they get from high-street banking. After years in NHS admin, I have seen how video consults and secure messaging shift the dynamic. It is no longer just about waiting for a letter