Most agencies hit a wall at 30% margins because labor costs eat all your...

https://technivorz.com/four-dots-how-a-novi-sad-agency-cracked-the-code-on-product-evolution/

Most agencies hit a wall at 30% margins because labor costs eat all your profit. Start treating your agency like a lab to build internal tools instead. Once you turn those into software, you can easily push your margins past 70%.