Getting a bad review removed from your Google Business Profile is possible, but...

https://www.livebinders.com/b/3701962?tabid=575f4f25-950d-3b47-6260-4517c048850f

Getting a bad review removed from your Google Business Profile is possible, but it depends on the details. Not every negative comment qualifies for removal, but those that violate specific Google policies can be taken down