AI voice agents are improving phone support by handling calls with low...

https://chloesbrilliantjournal.capitaljays.com/posts/how-do-teams-game-call-containment-rate-with-voice-bots

AI voice agents are improving phone support by handling calls with low end-to-end latency, so customers get faster responses without awkward pauses. They also use turn detection to know when to listen or speak, making conversations smoother